Client Experience Knowledge Base
Access self-serve solutions and instructions within our Client Experience Knowledge Base. From navigating the Support Portal to requesting employee changes, find the answers to your most common questions here.
Managed Services Client Centre
Your one-stop destination to access all of MNP Digital’s Managed IT Services support channels.
How to use the Support Portal
Use the Support Portal for non-urgent requests. You can easily track ticket progress, get updates, and communicate with our technicians.
How to use Chat Support
Get real-time support and eliminate the need for phone calls with our chat feature.
How to use the Email Security Tool
Email is responsible for around 94 percent of all malware. The email security tool from MNP Digital Managed IT Services is here to protect you.
Customer Satisfaction Process
Your feedback is invaluable for enhancing your service experience. Discover what happens after you submit it.
How to Request an Employee Change
Our employee change request form simplifies the process for fast and efficient processing.
Didn't find the answer to your question?
We're here to help — email us at [email protected] or download our quick reference guide on how to access additional support.