Vice President & Chief Operations Officer

As a member of the executive leadership team, the Vice President & Chief Operations Officer will provide strategic and operational leadership to MPI’s customer service delivery functions. They will also build strategic relationships and partner with MPI’s 800+ brokers and their associations to provide high-quality, effective, and accessible service delivery to all Manitobans.

In addition, the successful candidate will play a key leadership role in the business-led, technology-enabled transformation of MPI’s operations (currently named Project NOVA).

The Vice President and & Chief Operations Officer will also be accountable for developing strategic plans and translating them into operational and business plans for the division. This includes defining and executing on the divisional roadmap in collaboration with the President & CEO and executive leadership team.