Director of Community Oncology and Patient Experience

The Director of Community Oncology and Patient Experience provides leadership and direction for the overall management of the assigned programs and/or services including overseeing multiple program/service areas, creating and facilitating an environment of evidence-based care and culturally aware practices. The Director establishes strategic direction and develops strategies and operational plans that effectively support the delivery of cancer services. Strengthening and expanding provincial education, training, and information strategies for multi-disciplinary team members and our patients is a key component of this position. Responsibilities include identifying service and budget priorities, allocating resources, program development, planning of goals and objectives, coordination of service delivery systems, and establishing and monitoring benchmarks and quality indicators. The Director acts as an influencer and leader on health equity, social determinants of health, and cultural diversity and inclusion as they pertain to patient services, experience, and outcomes.

This position is accountable for providing person-centric operational management in a financially responsible manner. Collaboration with leadership, internal teams, and external stakeholders is essential to support patients accessing quality cancer services. The Director functions independently and utilizes strategic and innovative approaches to the planning and delivery of care.